Consulting
& PRM/CRM implementation
Customer relationship management from 1st
from prospect contact to customer loyalty and retention
7
companies out of 10 do not use their prospect/customer base or do so inefficiently
x2
in acquisition cost without lead management
50%
of customers make a purchase following a personalized experience
+25%
minimum increase in customer loyalty through CRM strategy
Maximize your performance
throughout the conversion funnel via our solutions
Acquisition
Collect more or less qualified leads en masse via combined levers.
PRM
Nurture your prospects to convert to optimize your ROI over time via marketing automation.
CRM
Build customer loyalty to increase LTV and capitalize on your investments while reinforcing your branding.
A PRM/CRM strategy
strategy tailored to your target
to meet your needs and objectives
Working on leads
who do not convert immediately and need to be more qualified
Strengthen your strategy
by maximizing your prospects' conversion potential while ensuring ROI over time
Make your brand shine
via a branded presentation of your offers and news through various communication channels
Develop a Journey
tailored to your targets to maximize conversion and loyalty potential
An efficient nurturing or loyalty strategy
Our teams provide 360° support in defining or optimizing your PRM/CRM strategy, adapting the approach to your target market.
Optinization of your existing database
Through matching with our proprietary data and requalification
Collection of opt-in and deduplicated leads from your database
By combining our emailing, OneClick®, RCS, co-registration & co-sponsorship levers
Segmentation of prospect/customer base
Based on your personas, collection flows and fields, and customer history
Animation via a dedicated communication scenario
Prospects and customers alike receive communications tailored to their profile or purchasing history
Automated scripting & push campaigns
Receive communications tailored to the prospect or customer profile, depending on the scenario (welcome email, newsletter, abandoned basket, upsell, loyalty program, etc.) and additional communications during special events.
Conversion
the prospect enters your CRM database: without conversion, he continues his journey in a revised scenario (newsletter, reactivation...) while the converted customer boosts your loyalty rate
360° support
Outsource and delegate 100% of your PRM/CRM strategy
by drawing on the expertise of our teams
-
1
Audit
Existing situation and/or analysis of your sector, market and company to define a strategy that meets your needs and capabilities.
-
2
Definition
Our experts combine their talents to (re)define a tailor-made strategy: acquisition, flows, segmentation, scripting, design. combining automated and one-off campaigns.
-
3
Planning & Distribution
Total delegation from campaign creation to routing via your own tool or our automation tool, and programming with our experts to control the pressure on @.
-
4
Scenario
Launch of the scenario on qualified prospects in order to introduce them to your brand universe before the highlight
-
5
Monitoring & KPIs
KPI tracking via personalized dashboards for all your campaigns, enabling you to optimize the system as the year progresses.
They trust us
Since 2010, we've been serving prestigious advertisers with their most complex digital issues and needs. Our multiple areas of expertise enable us to offer solutions tailored to customers' needs in a wide range of sectors.
Customer testimonials
Adrien Chatelain
Brand Awareness & Performance Executive at Club Med
Sébastien Truy-Compte
Head of Customer Acquisition at Ulys - VINCI Autoroutes
Othman Fleyous
Traffic manager at Ponant
Julie Berreby
E-marketing manager at Aubade Paris
Have a project in mind?
Contact us!
Do you have an idea, a project, a question?
Let's talk about it and start a great adventure together!
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