The Success Story

Customer

Lexus

Sector

Auto

About the brand & context

As part of the launch of the New Lexus NX and in order to attract the interest of potential customers to dealerships, a strategic initiative has been launched.

Support

Launch of the New Lexus NX

The objectives

Boosting sales

of the New Lexus NX

Generate leads

of prospects interested in visiting a dealership

Implement targeted strategies

to maximize impact and conversion

Our solution

Establish effective communication campaigns and targeted lead generation activities.

SMS OneClick®

The use of SMS One Click technology has enabled Lexus to effectively target potential customers in dealers' catchment areas. This approach simplified the matchmaking process and made it possible to specifically target automotive intentionalists and competing vehicle owners.

Emailing and Social Selling

Lexus opted for a high-performance emailing and social selling strategy, targeting affinity segments to generate qualified leads. The leads generated were integrated into the customer CRM, offering significant conversion opportunities.

Conquest and Technology

Using SMS One Click technology and a targeted approach to lead generation, Lexus accelerated the conversion of prospects into customers. By simplifying the process for potential customers and coupling lead generation and dealership traffic objectives, Lexus has optimized its campaigns to deliver tangible results.

Results

4%

Average CR

13%

Average CTR

110%

Target number of leads achieved

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