
How to reduce the cost of acquisition by almost 80% ?
Overview
Since 2013, we’ve been supporting SFR — one of France’s leading telecommunications providers — in strengthening its acquisition strategy amid rising objectives. In a context where anti-spam regulations and filtering systems (ISPs, Vade, etc.) are increasingly restrictive, ensuring the deliverability and effectiveness of email marketing campaigns has become a major challenge. Maintaining performance without compromising compliance is more crucial than ever.
Key objectives
Delivery
Conversion
Reduce acquisition costs
Our solutions
The deployment of a PRM emailing strategy since 2019, in addition to the acquisition strategy, which is aimed at collecting, nurturing qualified and hot prospects to maximize their conversion potential over time.

Integrate creative support
Audit
Audit and compliance of the SFR historical database

Enrichment & opt-in
Opt-in of customer collection processes for a 100% GDPR-compliant database and multi-channel feeding of the PRM database with qualified profiles

PRM scenarios
Lead nurturing strategies with the implementation of PRM scenarios and personalized journeys for each identified target.
100% studio creation

Data Orientation



Data Orientation



Main results
Thanks to the rollout of a PRM emailing strategy since 2019, complementing the acquisition strategy, which targets qualified and hot prospects, promoting conversions over time.



