Drag
SFR

How to reduce the cost of acquisition by almost 80% ?

Client
SFR
Sector
Telecom & Utilities
Support
Since 2013
Rewards
Gold reward in Performance Marketing - La nuit des Rois 2024

Overview

Since 2013, we’ve been supporting SFR — one of France’s leading telecommunications providers — in strengthening its acquisition strategy amid rising objectives. In a context where anti-spam regulations and filtering systems (ISPs, Vade, etc.) are increasingly restrictive, ensuring the deliverability and effectiveness of email marketing campaigns has become a major challenge. Maintaining performance without compromising compliance is more crucial than ever.

Key objectives

Delivery

Preserving the deliverability of SFR's digital communications

Conversion

Maximizing the conversion potential of SFR prospects

Reduce acquisition costs

By combining PRM and direct acquisition

Our solutions

The deployment of a PRM emailing strategy since 2019, in addition to the acquisition strategy, which is aimed at collecting, nurturing qualified and hot prospects to maximize their conversion potential over time.​

Integrate creative support

Audit

Audit and compliance of the SFR historical database

Audit

Enrichment & opt-in

Opt-in of customer collection processes for a 100% GDPR-compliant database and multi-channel feeding of the PRM database with qualified profiles

Audit

PRM scenarios

Lead nurturing strategies with the implementation of PRM scenarios and personalized journeys for each identified target.

100% studio creation

Audit

Data Orientation

Data Orientation

Main results

Thanks to the rollout of a PRM emailing strategy since 2019, complementing the acquisition strategy, which targets qualified and hot prospects, promoting conversions over time.

SFR prospect base converted since 2018
20%
Conversions
+50%
Average volume of mailings over one year
-85%
first-click CAC
-79%

Testimonials

4.9/5

"​Dataventure supports us on our acquisition emailing strategy, the collection of email addresses and the animation of our PRM database, but also for the creation of contests.​ Expertise, performance and commitment are the key words of their service. They understand our issues and respond to them effectively, allowing us to maintain a relationship of trust for more than 10 years now."

Béatrice Tropres
E-Commerce Manager, SFR