Drag
Ponant

Elevating a luxury-positioned brand through a mass channel to boost the recruitment of new prospects

Client
Ponant
Sector
Travel & Hospitality
Support
Since December 2022
Rewards
Cas d’Or Luxe 2023

Overview

In a booming luxury expedition cruise market, PONANT partnered with Dataventure to intensify its prospect acquisition efforts. The challenge: strengthen the acquisition strategy of a luxury player through a mass marketing channel without impacting brand image. The need: boost the digital recruitment of new luxury prospects through quote requests, while driving traffic around a geolocated and dedicated event (Roadshow 2023).

Key objectives

Ultra-Premium audience access

Guarantee access to the best ultra-premium segments while limiting pressure on the addresses.

Brand-Safe distribution

Preserve brand image by delivering through a controlled mass marketing channel.

On-site conversion

Generate qualified quote requests directly on Ponant's website.

Our solutions

Dataventure delivered a dedicated emailing strategy, from creation to optimization, addressed to ultra-premium segments, while keeping multichannel acquisition costs under control. Our in-house studio handled the creation of email assets and kits, applying channel best practices while safeguarding the brand's desirability, combined with declarative and behavioral targeting across the ongoing strategy. In addition, a geolocated luxury targeting layer was deployed on top of this during the 2023 Roadshow, to promote the event held in Nantes.

Integrated support

Ultra Premium targeting

Declarative targeting (mixed, senior, CSP++) and behavioral targeting (investment interest, real estate, luxury automotive), with suppression list and cross-database deduplication.

Ultra Premium targeting

100% studio creative assets

In-house design and integration of all email kits, respecting the brand's creative and editorial guidelines.

Ultra Premium targeting

Controlled distribution

Network of partner publishers paid on a CPC or CPM basis according to strict rules,with real-time monitoring of indicators.

Ultra Premium targeting

Data Orientation

Data Orientation

Main results

The results observed through the growing number of campaigns demonstrate the effectiveness of a collaboration that is establishing itself over time.

Target CPA
-13%
Of opens thanks to the refinement of targeted address segments
+75%
Reactivity rate
+161%
ROI on last click
3.5

Testimonials

4.9/5

The Dataventure team knew how to adapt to our constraints and support us effectively on emailing. The Dataventure team proved full of ideas to optimize our email kit deployments and make our campaign a success.

Othman Fleyous
Traffic Manager